Intelligent Automation

Intelligent Automation

Kofax Total Agility

Kofax TotalAgility┬« addresses the challenge of effectively processing information-rich customer interactions such as filing a claim, applying for a mortgage or admitting a patient. Processes like these can be labour- intensive, slow, error-prone – and can adversely affect customer perception. Organizations that work like tomorrow use Kofax TotalAgility to automate the acquisition, understanding, and integration of documents and electronic data needed in business processes. Information can be automatically captured, from wherever it originates, in any format (paper or electronic) as soon as it is available – from any source (scanners, mobile, web) – and immediately delivered to the right people, systems or processes Kofax TotalAgility process orchestration accelerates high-value customer journeys to a positive outcome, journeys such as new customer onboarding, account opening, policy application or renewal, claim processing, loan automation, program enrolment, citizen service provision, and more.


Kofax TotalAgility provides pre-built integration to other capabilities of the Kofax intelligent automation platform, streamlining processes by building greater efficiency, visibility and control into operations while reducing manual labour and potential for error. Kofax TotalAgility orchestrates processes that combine RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and more. The result is the Kofax Intelligent automation solutions that transform the capacity and performance of operations.


Kofax TotalAgility Intelligent Automation Platform has:


  • AI-Driven Cognitive Capture: Beyond basic OCR, Kofax TotalAgility utilizes embedded AI to automate the recognition, identification and extraction of more text and data from more channels and content types than any other capture solution.
  • Delivering Cloud Benefits with Choice: Users benefit from Kofax TotalAgility deployment models that allows on-premise, cloud or hybrid deployment through scalability, lower costs, less IT dependency and faster time-to-Return-On-Investment, while choosing single-tenant or multi-tenant cloud deployments.
  • Capture and Process Insights: Leveraging data from capture and process automation, the embedded analytics in Kofax TotalAgility provides valuable insights. With ready-to-go capture and process dashboards and the ability to customize dashboards, organizations are armed with the tools to constantly improve their capture and document processes, now and in the future as their needs evolve.
  • Beyond Traditional Content Capture: Automate end-to-end processes that use captured content to allow downstream knowledge workers to act upon the information captured, and integrate with multiple other enterprise applications or systems of record.